Features

Daniel Tapia – América Móvil

Programming a mobile company to be corruption-free

From bribes to public fraud to extortion, corruption is a growing issue in Latin America. According to the Council on Foreign Relations, the region loses five percent of gross domestic product because of corruption every year.

Daniel Tapia is working to change this culture as much as he can. As chief compliance officer at América Móvil, he and his team have created an ethics and compliance program, which includes policies and protocols to “reinforce and promote a culture of integrity and corporate ethics” between employees, customers and third-party vendors.

Daniel Tapia | Chief Compliance Officer | América Móvil

Daniel Tapia | Chief Compliance Officer | América Móvil

“It’s a big challenge to try to change the culture of how people are used to working,” Tapia says. “This creates more confidence for our customers as well as our employees that we operate ethically.”

Culture of compliance

América Móvil, headquartered in Mexico City, is a wireless telecommunications company with subscribers in Mexico, the United States, Central America, the Caribbean, South America and Europe. Founded in 2000, it operates in 25 countries.

For the past year, Tapia has been developing an ethics and compliance program with policies on human rights, data privacy, equality and inclusion, crime prevention, labor, cybersecurity, anti-corruption and money laundering.

The company directed him to create the program to strengthen standards for internal staff, as well as to hold government agencies and regulators to higher standards.

He started by hiring advisors to help develop a framework for the program. Then, he and his team further developed each policy by considering its own needs and legislation and taking advantage of the TRACE platform, a membership-based nonprofit that provides multinational companies with anti-bribery support services. Tapia also worked with compliance officers at América Móvil’s subsidiaries to navigate the laws where the company operates.

Daniel Tapia | Chief Compliance Officer | América Móvil

“We need to think of policies that are flexible, but at the same time be clear about what we need to do,” he says. “In other words, we need to understand local situations and apply policy in a uniform way.”

Now Tapia is implementing the program at each subsidiary, starting in Latin America. Working with the compliance officers, he says he hopes to have the program in place company-wide by the end of 2021. At each subsidiary, the compliance officers will educate employees on the new policies and provide training on how to handle instances of corruption.

América Móvil’s IT department has made a compliance microsite to assist with this training. The site will provide tools to promote, execute and monitor the ethics and compliance program, Tapia says. It will also be used to manage a whistleblower line, investigations and reports.

“I would love to have our compliance area be a benchmark for other companies, regardless of the industry,” Tapia says. “I hope I’ve created an efficient, effective program that leaves something positive in people.”

Ethical exposure

Tapia, who’s been with América Móvil for 20 years, says he’s been able to grow with the company.

When first hired, he helped manage acquisitions, which expanded the company first beyond Mexico and then beyond Latin America. He then was promoted to deputy legal director and oversaw all legal issues, including litigation, intellectual property, tax law and mergers and acquisitions.

Daniel Tapia | Chief Compliance Officer | América Móvil

Tapia’s role was comprised of everything except compliance and regulatory oversight, which changed last year when his boss offered him his current role.

“I was excited when he asked me because I knew it’d be a great challenge and would give me more exposure to and experience with human resources and ethics,” Tapia says. “I prefer to be in connection with these issues and help resolve them. I like creating policies that are fair and ethical.”

View this feature in the Vanguard Fall III 2021 Edition here.

Published on: October 15, 2021

regions:

categories: ,

Showcase your feature on your website with a custom “As Featured in Vanguard” badge that links directly to your article!

Copy and paste this script into your page coding (ideally right before the closing tag) where you want to display our review banner.

Testimonials

As promised in advance, my feature in Vanguard has increased my visibility within the profession and prompted more than a few people I have not communicated with recently to reconnect. One of the Italian law firms I have used in the past is now in the process of interviewing me for an article on their website and tweeting out the feature story. Activity and the number of people connecting with me on LinkedIn has soared, which is great. The Vanguard writers and editorial staff were great to work with—highly professional and made the effort to make the experience both fun and rewarding (they were also respectful of the time pressures and demands all lawyers face). I was very pleased with the experience and the final outcome. Needless to say, I have been very pleased. All in all working with Vanguard has been a very positive experience which generated good publicity for both Shawcor and myself. My sincere thanks.
– Tim Hutzul, General Counsel, ShawCor Ltd.
I was honored to be the subject of an article. I enjoy reading Vanguard articles and seeing how other attorneys got to their positions and see their jobs. It's also interesting to see how different law firms partner with the subjects of the articles.
– Henry Marquard, in-house counsel, Stanley Consultants Inc.
The piece highlighting my company, Bob Baker Enterprises, Inc., came out fabulous. Our company is in the new and used car sales and service industry. Everyone was great to work with and extremely professional. They produced a high-quality product and have provided expert assistance and guidance post-production of the article.
– Wade Poulson, General Counsel, Bob Baker Enterprises Inc.
It was a great honor to be featured in Vanguard Law. Working with every member of the team, from the initial interview with Erin Clark, through production with Victor Martins, writing the article with Taryn Plumb and creating the final content with Dave Gushee, was a true pleasure. Everyone was very professional, enthusiastic and supportive, and their creative approach and positive attitude clearly came through in the final product.
– Kevin C. Rakowski, Senior Vice President, Deputy General Counsel, Compliance with Radian Group Inc.

LATEST EDITION

Fall III 2021

READ NOW

GET VANGUARD IN YOUR INBOX.

  • * We’ll never share your email or info with anyone.
  • This field is for validation purposes and should be left unchanged.