Mike Jones – Cape Cod Healthcare

Helping Cape Cod come back from COVID-19

By July 4, summer visitors will be streaming over the Bourne and Sagamore bridges to Cape Cod. Finding a patch of open sand to spread a blanket at Craigville Beach might be difficult, and clam shacks will bustle with diners.

Mike Jones – Cape Cod Healthcare

Mike Jones | Senior Vice President and Chief Legal Officer | Cape Cod Healthcare

But the return of tourists will likely not dim the memories of working through the COVID-19 pandemic for Mike Jones, senior vice president and chief legal officer at Cape Cod Healthcare.

“I’ve never had a better challenge or felt so good or bad about being in health care, but health care will never be the same again,” Jones says. “It’s forced us to evaluate what’s important, how we do things and why we have always done them that way. We’ll be better off after this than we were going in, and we’ll be better prepared for anything that might happen going forward.”

Not everyone is on vacation

What’s now the Cape Cod Healthcare system began in Centerville, Massachusetts. Local businessman Charles Ayling and seven members of the Hyannis Board of Trade raised $35,000 to buy a summer home and convert it into a 14-bed (and two-crib) hospital that opened on Oct. 2, 1920.

Falmouth Hospital, which opened in 1964, joined with Cape Cod Hospital in 1999 as the cornerstones of the nonprofit system that now includes a skilled nursing facility, assisted living facility, home health care agency, four urgent care centers and more than 150 employed physicians.

Mike Jones – Cape Cod Healthcare

Cape Cod draws as many as 1 million visitors on summer weekends. When chatting with Vanguard in April, Jones was looking ahead to Memorial Day. But not for beach days, as he and the CCHC leadership team strived to get 70 percent of the Cape’s 200,000 year-round residents vaccinated before the holiday.

By late April, the rate was approximately 60 percent. Jones says that helping to open the vaccination sites was another example of the unprecedented type of legal work he’s done since the COVID-19 pandemic struck in March 2020.

As Massachusetts health officials determined how best to distribute vaccines, Jones coordinated with CCHC’s clinical and operational teams on delivery, storage and other logistical issues. He also did the legal work needed to procure and insure vaccination sites while working with Barnstable County officials and local community health centers to roll out an effective vaccination program.

In-person care

In early autumn 2020, he had already helped CCHC open a field hospital in only 12 days as requested by Massachusetts Gov. Charlie Baker. Built to care for recovering COVID-19 patients at Joint Base Cape Cod in Bourne, as the pandemic spiked yet again, it freed essential in-hospital space for more critical care, Jones says.

Mike Jones – Cape Cod Healthcare

While he worked with state officials on the licensing and approval needed to open the field hospital, other CCHC senior staff covered supply issues, ambulances and staffing plans for nurses and physicians. Jones adds that collaboration with state regulators and his in-house peers across Massachusetts was crucial to getting approval to open.

“It was one of the more exciting and terrifying projects I have ever been a part of,” he says. “All of the sudden we all banded together because none of us had ever done anything like this before.”

Supplementing the field hospital, Cape Cod Healthcare also opened two skilled nursing centers for aging COVID-19 patients who were recovering but couldn’t yet return to the facilities they’d been living in, Jones adds.


The legal road was difficult even when patients weren’t coming into the hospital, he says. One legacy of the pandemic is the emergence of telehealth to supplant in-person care when possible.

But healthcare providers can’t just log on for virtual visits like a virtual chat between friends, Jones adds. Providers must work from secure settings replicating an office to protect patient privacy. The meetings and information shared need to be encrypted for security and Health Insurance Portability and Accountability Act compliance.

Further complicating the practice were worries the population either lacked the technology for telehealth or simply didn’t trust it, and health insurers didn’t always want to pay for the service.

Mike Jones – Cape Cod Healthcare

“No one really anticipated telehealth to be used as broadly or as long,” Jones notes. “It wasn’t like we had extra computers and monitors around to distribute. We’ve had to figure out supply and demand.”

The pandemic served as a reminder of the complexity in healthcare regulations, too.

“There’s a gross misunderstanding across the country about just how complicated and over-regulated health care is,” Jones says. “The rules began with a bound book 2 or 3 inches thick and now it’s four volumes and 18 inches high.”

From sagebrush to seashore

He’s rooted in Cape Cod, but Jones was born and raised in New Mexico, and earned his bachelor’s degree in psychology from the University of New Mexico in 1984. After graduating, he became a researcher within the Cardiology Division at Duke University Medical School, working closely with the epidemiologists at the Framingham Heart Study, which drew him to Boston.

He eventually returned to Albuquerque, working as a paralegal for a law firm specializing in defending doctors and hospitals named in malpractice cases, which piqued his interest in law school. When he was accepted by Boston College Law School, he came back to the Bay State. Jones earned his J.D. in 1989 and decided to stay in New England.

Mike Jones – Cape Cod Healthcare

In 2001, he joined Cape Cod Healthcare, and says his 20-year tenure is a career with purpose.

“At the end of the day, all of us can ask if we’ve made a difference and it’s something I enjoy about the job,” Jones says. “We’re open 24/7/365 and our job is to make sure the healthcare services needed in our community will be there for everyone. I take it very seriously, and we’re proud of the care we provide.”

View this feature in the Vanguard Summer III 2021 Edition here.

Published on: June 21, 2021



Showcase your feature on your website with a custom “As Featured in Vanguard” badge that links directly to your article!

Copy and paste this script into your page coding (ideally right before the closing tag) where you want to display our review banner.


I was honored to be the subject of an article. I enjoy reading Vanguard articles and seeing how other attorneys got to their positions and see their jobs. It's also interesting to see how different law firms partner with the subjects of the articles.
– Henry Marquard, in-house counsel, Stanley Consultants Inc.
The piece highlighting my company, Bob Baker Enterprises, Inc., came out fabulous. Our company is in the new and used car sales and service industry. Everyone was great to work with and extremely professional. They produced a high-quality product and have provided expert assistance and guidance post-production of the article.
– Wade Poulson, General Counsel, Bob Baker Enterprises Inc.
As promised in advance, my feature in Vanguard has increased my visibility within the profession and prompted more than a few people I have not communicated with recently to reconnect. One of the Italian law firms I have used in the past is now in the process of interviewing me for an article on their website and tweeting out the feature story. Activity and the number of people connecting with me on LinkedIn has soared, which is great. The Vanguard writers and editorial staff were great to work with—highly professional and made the effort to make the experience both fun and rewarding (they were also respectful of the time pressures and demands all lawyers face). I was very pleased with the experience and the final outcome. Needless to say, I have been very pleased. All in all working with Vanguard has been a very positive experience which generated good publicity for both Shawcor and myself. My sincere thanks.
– Tim Hutzul, General Counsel, ShawCor Ltd.
It was a great honor to be featured in Vanguard Law. Working with every member of the team, from the initial interview with Erin Clark, through production with Victor Martins, writing the article with Taryn Plumb and creating the final content with Dave Gushee, was a true pleasure. Everyone was very professional, enthusiastic and supportive, and their creative approach and positive attitude clearly came through in the final product.
– Kevin C. Rakowski, Senior Vice President, Deputy General Counsel, Compliance with Radian Group Inc.


Spring III 2024



  • * We’ll never share your email or info with anyone.
  • This field is for validation purposes and should be left unchanged.